The Customer Implementation Engineer
As a Customer Implementation Engineer on the Customer Success team, you will help our customers successfully implement our RiskSense SaaS solution within their Cyber Risk Management Program to set them up for success. First and foremost, you are a problem solver. You will be responsible for ensuring our clients are successful by partnering in the onboarding process and actively troubleshooting any issues that arise. Successful candidates must be good communicators who can adapt their style to accommodate a variety of customer situations.
Responsibilities and Qualifications:
The RiskSense team prides itself on attracting top talent in New Mexico and from around the world. Not only are our founders and executive management team considered thought-leaders in the industry (see the "About" section), but so are our employees—from developers to sales and marketing. An entrepreneurial mindset is encouraged, and our team is constantly researching and developing innovative solutions that contribute to our existing and new technologies.
Our company culture encourages communication and rewards creative, bright minds. Our team is positive, energetic and, above all else, is persistent in solving challenging problems. The dress is casual and the atmosphere is uniquely positive and stimulating. Though we are continuously expanding, the vibe is very "tech startup."
In order to recruit and retain our team of top talent, RiskSense continues to grow our world-class benefits package:
Awesome benefits – Health, Dental, Vision, Supplemental Training
Incentive stock-option plan for qualified employees
Referral Bonuses for recommending top talent that is hired
Tech amenities, such as computers, multiple monitors and more
120 hours of accrued vacation time
All applicants applying for U.S. job openings must be authorized to work in the United States. Equal Opportunity Employer M/F/Disability/Vet.